FAQ

Shopping products from Kulsum’s Kaya Kalp Herbals is as easy as it gets. Just create an account, fill in all the required details, select the product you wish to buy, click on ‘Shop Now’ & then ‘Add to Cart’. After that, you will be redirected to the payment gateway page to make the payment, and that’s that. Your product will be delivered at your doorstep within 7-14 working days.

Once you have signed in to your account, you can edit your contact details at any moment from the ‘My Account’ section.

Shipping Charges depend on the Quantity that you order from us. For example, if you buy products weighing in the range of 0-1000gms then it will be delivered for a charge of Rs. 100/. With every increase in the Quantity the price exceeds Rs. 100/kg like it will be Rs 200 for 2 kg and Rs 500 to 5 kg.

For prepaid orders, a notification will be sent to your registered email ID along with the order reference number.

To deliver your Kulsum’s Kaya Kalp Herbal Product, we usually take 7-14 working days. Standard orders placed by 2 PM IST are shipped out of our warehouse by the next business day. And for priority shipping orders placed by 4 PM IST, between Monday-Friday, are shipped out of our warehouse the same day.

Information regarding the order along with the courier details will be sent to your email ID. In addition, you will also receive a confirmation SMS at the time of the product being shipped.

It is important for someone to be at home at the time of delivery to collect the order. In case the first delivery attempt in unsuccessful due to incorrect or insufficient address, recipient not at home, home found locked, logistic company will be approaching through a phone call for tentative time of delivery. In case of refusal to accept the packet, Kulsum’s Kaya Kalp Herbals has the final authority on deciding whether or not to revoke a customer’s access of placing future orders.

Kulsum’s Kaya Kalp Herbals assures complete privacy of the information shared by our customers with us. You may refer to our Privacy Policy to get more details.

Yes, you will receive the bill for the product purchased when your order is delivered to your address.

Use overlay text to give youIn case, you have received a wrong product or are not satisfied with any of the products purchased from this site, you may return it back within 10 days. Inform us via phone at +91-141-2220046, +91-916-657-3782, or email to us at info@kayakalpherbals.com with your name, order number, name of the product and the reason of your returning the product.

You may reach to the customer care for any doubts, suggestion or feedback via phone call, email, or by writing to:

Address: B-3A, Bhan Nagar, Queens Road, Jaipur-302021

Email: info@kayakalpherbals.com

Phone: +91-141-2220046

You can cancel your order before it is sent for shipment. To cancel, please contact our Customer Care with the order number.

Kulsum’s Kaya Kalp Herbals’ products are formulated from Ayurvedic remedies, and contain herbal ingredients only.

Our complete product range is clinically tested for safety and effectiveness, and is completely free from any side-effects.